- You can file a claim within 60 days after the due date on the TradeLock platform by choosing “Claims” in the sidebar. You will then see a list of all the Buyers you can claim for.
2. To start the process, click on the “Make a Claim” button.
3. By doing this, the necessary form will appear in the "Claimable" section.
4. Please fill in the blank sections and submit it online.
You should provide details of the total outstanding debt, not just the invoices insured. We will attempt to collect the whole amount for you.
Please also provide us with the information needed for us to assess your claim (you will be asked this when you create a claim).