Learn more about our Policy

Get information about our insurance policy provided by Euler Hermes, world's leading credit insurance company.

8 articles in this collection
Written by Matthew Falco

Can I add a loss payee to my policy?

It`s not possible to add a loss payee to your policy.

Written by Matthew Falco
Updated over a week ago

Where can I find my TradeLock policy documents?

Where to find the TradeLock policy documents before and after buying cover.

Written by Matthew Falco
Updated over a week ago

Learn what's covered under your policy

What are the minimum and maximum limit insurance limit for each of my clients?

Written by Matthew Falco
Updated over a week ago

Will I only get paid when my client is insolvent?

TradeLock also covers you against non-payment if your customer is not insolvent.

Written by Matthew Falco
Updated over a week ago

What are the payment terms accepted?

Written by Matthew Falco
Updated over a week ago

Which countries do you cover?

We offer cover for exports to more than 30 countries.

Written by Matthew Falco
Updated over a week ago

Making a claim under your policy

Where can I find the Collections Services Agreement.

In case of a claim Euler Hermes Collections UK will try to collect the debt on your behalf.

Written by Matthew Falco
Updated over a week ago

What information do I need to provide in my claim?

Written by Matthew Falco
Updated over a week ago